A Seatmap.pro alternative with 3D, the box office and the door built in.
Seatmap.pro is a seat-map platform: an editor, a WebGL renderer and a booking API, with your own system keeping orders and payments. SeatMapOS draws the map too, then keeps going: a 3D bowl and a rendered view from every section, server-side best available, signed QR tickets, a box office and offline door scanning.
SeatMapOS and Seatmap.pro, feature by feature
What Seatmap.pro says about itself comes from its own public pages, read on Oct 20, 2026. Where those pages say nothing, we write “not stated” rather than guess.
- Included
- Partly, or with a condition
- Not offered
- Not stated on their public pages
| Feature | SeatMapOS | Seatmap.pro |
|---|---|---|
| Pricing | ||
| How you pay | No platform or setup fee during the founding pilot | Yearly Cloud plans, capped by confirmed sales: €400 for 2,500 up to €10,000 for 110,000 |
| Unused capacity | No yearly sales cap to use up | Does not roll over to the next year |
| Free tier | Demo Access; your charts stay private to your organization | Free plan; your venue schemas are published to a public library |
| Ticket fees, if we sell for you | Buyer pays 3.7% + $1.79 a ticket and 2.9% processing; you keep face value. Live sales need a commercial agreement | Does not process payments |
| Build the venue | ||
| Visual editor | Pen, shape, arc and path tools; sections, rows, tables, standing zones | Drag-and-drop rows, sections, tables and standing areas |
| Import an existing chart | Spreadsheet seat manifest, ticket listing data, or an image to trace | SVG import and export |
| AI builds the chart | Generate a venue, then review it in the designer | Not stated (an AI integration guide for coding assistants) |
| Accessible and companion seats | Tagged per seat, with an Accessible filter for buyers | Not stated |
| Season and held-back seats | Withheld from public sale by the API, not just hidden | Season-ticket layouts for theatres |
| Buyer experience | ||
| 3D map | Raked 3D bowl on the live map; tap and pick seats in 3D | Not stated; WebGL 2D map with a minimap |
| View from the seats | Rendered live from the chart for every section, plus 360° photos | Not stated |
| Best available | Server-side: holds the best free run in one call | Not stated |
| Sell by seat, row or section | Per event, enforced by the API | Not stated |
| Large venues | Charts to about 24,000 seats; on-sale load test of 200 buyers at once, 200 held, 0 lost races (local) | 10,000 to 170,000 seats at 60 fps (their claim) |
| Buyer languages | English only | Not stated |
| Selling and the door | ||
| Seat locking | Hold then confirm, atomic per event; holds last 1 to 15 minutes | Booking API v2 with lock and confirm |
| Hosted checkout | Built in; payment is simulated during Demo Access | Your platform keeps orders and payments |
| Your own checkout | Host checkout, a server client and signed webhooks | Your system of record confirms each sale |
| QR tickets | One signed (Ed25519) QR per seat | Not stated |
| Door scanning | Offline web scanner, plus native iOS and Android gate apps | Not stated |
| Box office | Sell, reserve, comp, refund and pay-by-link at the desk | Not stated |
| Sell inside ChatGPT (MCP) | Search, compare, hold and check out in the chat | Not stated |
| For platforms | ||
| Web SDK | One script tag (iframe embed) and a server client; not yet on npm | @seatmap.pro/renderer on npm, for React, Vue, Angular, Svelte or plain JS |
| Native mobile SDK | Not yet; our own iOS apps are native | Not stated |
| REST API | /api/v1 with an OpenAPI contract, test and live keys | REST API v2 |
| Webhooks | Signed, retried, replayable from settings | Growth plan and up |
| Embed the designer | The same designer, in your admin, with a scoped session | iframe with SSO, Growth plan and up |
| Team roles | Owner, admin, member, viewer, box office | 3 members on Starter, unlimited on Scale |
| White label | Not yet | Growth plan and up |
| Self-hosting | Cloud only, on Cloudflare's network | On-Premise: Docker and Helm, €20,000 a year |
| Uptime SLA and data residency | No SLA during the pilot | 99.9% SLA and EU/US residency, Pro plan and up |
Which one fits
Pick Seatmap.pro if
- You need it on your own servers, air-gapped included: they ship Docker images and a Helm chart.
- You want the renderer as an npm package inside your own React, Vue, Angular or Svelte app.
- You need a contractual uptime SLA or EU/US data residency today.
- You want a vendor already serving 20+ ticketing platforms in production.
Pick SeatMapOS if
- You want buyers to see the venue in 3D, and the view from their section, before they pay.
- You want the box office, signed tickets and door scanning on the same seat inventory as the map.
- You'd rather not buy a yearly cap of confirmed sales up front.
- You want fans to find and book seats from ChatGPT as well as your site.
Seatmap.pro alternative questions
What does SeatMapOS replace when you move from Seatmap.pro?
The editor, the buyer map and the booking API. If you want, it also replaces the parts Seatmap.pro leaves to your platform: QR tickets, the box office and door scanning.
Can I keep my own checkout and payment provider?
Yes. Mount the map with checkout set to host, take payment on your server, then confirm the hold with your secret key. The developer docs walk through it, and a signed webhook tells you about every sale and refund.
Does SeatMapOS do 3D?
Yes. The live map tilts into a raked 3D bowl, seats can be picked in 3D, and every section has a view rendered live from the chart. Organizers can add 360° photos too.
Can I import my Seatmap.pro charts?
Not automatically. You can rebuild a chart from a spreadsheet of sections, rows, seats and prices, from ticket listing data, or by tracing an image of the plan in the designer.
Can I sell real tickets today?
Not on Demo Access, which is an evaluation environment: payment is simulated and live sales need a separate commercial agreement. Ask us before your first on-sale.
When is Seatmap.pro the better choice?
When you need on-premise hosting, an npm renderer inside your own front end, or a contractual SLA and data residency today. SeatMapOS is cloud only and has no SLA during the pilot.
Rebuild one venue and see it in 3D.
Demo Access is free: draw or import a chart in the designer, publish it, and book a seat on it the way your fans would.
Sources for Seatmap.pro: seatmap.pro/pricing, seatmap.pro (home), read Oct 20, 2026. Prices are theirs, in euros, before tax. Seatmap.pro is a trademark of its owner; this page is ours, not theirs. Spot something out of date? Tell us and we will fix it.